1. Check Out Policy:
a.Payment Terms: Full payment is required at the time of purchase for all services.
b.Accepted Payment Methods: We accept major credit cards and other payment methods as specified on our checkout page.
c.Order Confirmation: Upon successful payment, you will receive an email confirmation detailing your purchase and the next steps.
2. Cancellation:
To cancel services, please get in touch with us at least 24 hours in advance. Reimbursement will be made in the same form as the original payment. Please allow 7 to 10 days for processing.
3. All services are delivered as outlined on the booking or product page.
Service Scope: Each service package includes specific deliverables as outlined on our Services page.
a.Revisions: The number of revisions included varies by package. Additional revisions may incur extra charges.
b.Validity Period: Each service package has a defined validity period. Services must be utilized within this timeframe.
c.Client Responsibilities: Clients are expected to provide necessary information and materials promptly to facilitate service delivery.
4. Delivery Timelines:
All digital products will be delivered via email, download link, and/or Google Share Drive, on the content creation platform within the agreed timetable on the Booking, Plans, and Services pages, and payment confirmation.
5. Refund Policy:
Digital products are non-refundable once downloaded or accessed. Due to the nature of digital services, all sales are final. Refunds are not provided once work has commenced. If you are not satisfied with the services, we can reschedule a one-time do-over of the services. Appointment no-shows are not eligible for refunds. Rescheduling requires a 24-hour notice.
6. Contact Information:
For refund requests or concerns, please email us at: support@independenthinker.net
